We promise delivery within 14 business days from the receipt of your order. Should an unforeseen delay occur, you will be notified promptly—with a revised delivery date provided. All orders are dispatched from our headquarters via our trusted logistics partners, ensuring that agreed shipping rates remain fixed.
If you wish to exchange or cancel your order, you may do so within 14 days of receipt. Please ensure that items are returned unused and in their original packaging. Return shipping costs are the responsibility of the customer. Upon a valid cancellation, all received payments will be fully refunded. Please note that any damage or opening of packaging that compromises the product’s condition may result in a deduction from the refund.